TERMS & CONDITIONS
TermsTerms & Conditions
About Homely Gifts Website
Welcome to Homely Gifts (Homely Gifts Website” or the “Site”). Homely Gifts is a Limited Company (“Homely Gifts”, “we”, “us” or “our”) and provides the services available on the Site to you, subject to the following terms and conditions. By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.
These terms refer to our website / internet sales – showroom sales have a different set of terms and conditions, which are available on request at the time of order.
All our prices include 20% VAT
For customer service enquiries, please contact us using the following method: phone 01634 389977
2. About Homely Gifts Web Site
Homely Gifts is the supplier of the goods and our address is Homely Gifts 1A 1B Norreys Road Rainham Kent ME89AJ. United Kingdom
3. Language This contract shall be concluded in English.
4. Prices All prices indicated for products available via the Site are inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered and delivery charges as set out in the Carriage/Delivery section of the Site (See Section 10).
5. Product Descriptions
We will take all reasonable care to ensure that all details, descriptions, images and prices of products appearing on the Site are correct at the time when the relevant information was entered onto the system; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours or other content available on the Site are accurate, complete, reliable, current, or error-free. Although we aim to keep the Site as up to date as possible, the information including product descriptions appearing on this Site at a particular time may not always reflect the product exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy.
6. Placing an Order and Order Acceptance
Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and add them to the shopping cart. After you have finished your selection, click on “View Cart” to review your order which confirms the total cost, or click directly on “Checkout” and you will be asked for a few details that we need to be able to satisfy the order, by setting up an account. If you are an existing customer and already have an account, you will need to login with email and password details at this stage.
You place your order request for goods from the Site by clicking on the Submit button at the end of the on-line order-process.
Once you have placed your order, we will send you an email acknowledgement providing you with the details and value of your order, which has been debited to your Paypal Account. This is not an order acceptance from Homely Gifts.
Unless we have notified you that we do not accept your order or you have cancelled your order in accordance with the cancellation section of the site, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. To cancel your order after it has been dispatched to you, you will need to follow the returns policy and procedure.
With the exception of goods which are tailor made for you, marked “special order,” you have the right to cancel the contract within 7 working days without reason. In this case, the 7 days start from the day after the goods are received. Please refer to our Returns Policy shown below for full information about your rights to cancel and/or return.
UK Law prevails in any transaction or disputed transaction. All transactions are subject to our Terms & Conditions of trade.
If you require any information regarding your order(s) please contact us on 01634 389977
(See our Opening Hours Above).
Payment method: Online transactions with a credit/debit card via Paypal.
You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card
refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.
8. Title to Goods
We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.
9. Risk of Loss
Risk in the goods will pass to you upon delivery to you.
You have the right to cancel your order at anytime within 7 working days following receipt of your goods. Homely Gifts are under no legal obligation to accept cancellations after that period.
If you wish to cancel your order please call us on 01634 389977
We shall confirm your request via email. Items should be returned unopened and unused with the original delivery note to us at: Homely Gifts, 1A 1B Norreys Road Rainham Kent ME89AJ
Where you have failed to take reasonable care of the goods, Homely Gifts reserves the right to refund you in full less any amounts due by way of compensation to recover any loss.
Exceptions to Cancellation/Refund Policy: Goods which are tailor made for you or ordered specially; items marked “special order,” and non-stock items procured specifically for you.
Provided the above conditions are met Homely Gifts will provide a refund, within thirty working days.
Refused & Undeliverable Packages: All undeliverable packages due to incorrect name or address, or not present/failure to claim will be refunded minus any delivery costs Homely Gifts has incurred in sending the products out to you.
11. If you do have a problem, please contact us as soon as possible on 01634 389977 , or write to us at Homely Gifts, 1A 1B Norreys Road Rainham ME89AJ
12. Your Account
on . Alternatively, you can update your details through the “Account” page.
You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately.
If you forget your password we will reset it upon your request and send it to the email address, which you specified when you registered. Your account can be cancelled at any time by contacting us on 01634 389977
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Homely Gifts best interests to do so.
13. Intellectual Property
All content available on the Site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the “Content”) is the property of Homely Gifts, its affiliates or partners. The trademarks, logos, and service marks displayed on the Site (collectively, the “Trademarks”) are the registered and unregistered marks of Homely Gifts, its affiliates or partners, in the United Kingdom and other countries, and are protected by United kingdom and international trademark laws.
14. Third Party Links
We are not responsible for the content of any off-Site pages or any other Sites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Site pages or other Sites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Site pages or any other Sites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Sites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Site pages and other Sites that you visit. & Conditions